How Do I Restore WordBoard Purchases & Keys On A New Phone?


There's no WordBoard account to log in to. Everything is tied to your Apple Account, so getting set up on a new phone takes two steps.

Still have your old phone? Open WordBoard on it first and go to More → Cloud Backups → Back Up Now so your newest keys are saved.

The quick way: when you first open WordBoard on the new phone, it looks for your iCloud backups and offers Restore My Keys. Tap it and your keys come back straight away.

1. Restore your Pro purchase

  1. Make sure the new phone is signed in to the same Apple Account you bought WordBoard with.
  2. Open WordBoard and go to the More tab.
  3. Tap Restore Purchases under the Unlock Pro Access banner.

Restore Purchases in WordBoard's Settings

Please don't buy WordBoard again to get your keys back. A new purchase doesn't bring keys with it, and Restore is free.

2. Restore your keys from Cloud Backups

  1. Check iCloud Drive is turned on (Settings app → [your name] → iCloud → iCloud Drive).
  2. In WordBoard, go to More → Cloud Backups.
  3. Your old phone's backups are under Other Devices. Tap the one you want and choose Merge Backup or Delete All Keys & Restore Backup.

Cloud Backups in WordBoard's Settings

More detail: How do I back up and restore my keys with Cloud Backups?

Finally, add the keyboard on your new phone and turn on Allow Full Access.

New phone on a different Apple Account? Here's what you can do.

Still need help? Contact Us Contact Us